ALL STATE OF OREGON JOB APPLICATIONS MUST BE SUBMITTED THROUGH WORKDAY:

https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Supervisor-3--Operations-Supervisor-_REQ-155336

_______________________________________________________________________________________________

Interviews: will be scheduled within two weeks after the application deadline.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits to You

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• Salary offers are made with consideration of the candidate’s education and experience.

Position Highlights

The Columbia County Circuit Court in Saint Helens, Oregon, is hiring an Operations Supervisor (Supervisor 3) to join our management team with the Trial Court Administrator (TCA) and Presiding Judge (PJ).

In this role, you will respond to the most difficult complaints and requests for information about court procedures, policies, and regulations, and you will respond to inquiries and requests from judges, court staff, attorneys, agencies, and the public. You will supervise the court’s financial functions, which includes reviewing financial information for errors, developing the court’s operational and financial policies and procedures, and explaining these policies and procedures to court staff. You will analyze and resolve procedural or workflow issues, review statistical reports, and monitor the timeliness of case processing. You will also assist the TCA by performing administrative duties, conducting research, and providing updates about any issues or legislative changes that could impact the court or court operations.

Additionally, you will train, coach, mentor, and motivate staff. You will consult with them about ongoing projects, conduct staff meetings, establish and maintain work schedules, update personnel records in Workday, and approve leave and overtime requests while ensuring there is sufficient coverage. You will also assign, review, and evaluate performance, determine training needs, address any performance issues, conduct investigations, provide disciplinary action, and escalate issues to the TCA as needed. When hiring needs arise, you will help prepare job postings, answer personnel questions from applicants and staff, participate in interview panels, and make hiring recommendations.

Collaboration is a key part of this role. In addition to supporting the TCA, PJ, and court staff, you will liaise with judges, attorneys, and the public. You will build strong working relationships with representatives from other government agencies to accomplish the court’s goals and objectives on overarching justice system projects. You will also participate on statewide and local committees.

In the event of an emergency, you will be the onsite point of contact. You will also assist in implementing plans related to emergency preparedness, business continuity, and court security.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter

• Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume

• Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have an associate’s degree in business, management, or a related field.

AND

Five (5) years of progressively responsible supervisory or staff-support experience. Qualifying OJD experience would be at the equivalent of Court Operations Associate or above.

Note: Your recent experience must reflect staff support or supervision, directly or through lead workers, staff performing a wide variety of clerical, analytical, and technical support duties. The supervisory experience must include most, or all, of the following:

• Special projects,
• Developing and updating policies and procedures,
• Hiring or recommending hiring,
• Training,
• Assigning and reviewing work,
• Evaluating performance,
• Responding to staff concerns, and
• Handling disciplinary actions.

OR

Any combination of education and experience equivalent to seven (7) years of experience that typically supports the knowledge, skills, and abilities for the position

Special Qualifications

(These must be verifiable in your application.)
None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience supervising staff, with demonstrated success in training, motivating, assigning and evaluating work, disciplining, and coaching.
• Experience recognizing, addressing, and managing conflict in a business or professional setting.
• Experience making decisions related to workflow, priorities, and assignments.
• Experience managing operations, projects, or teams.
• Proficiency with word processing, spreadsheets, databases, and electronic file management.
• Experience evaluating statutory, rule, or system changes to ensure rules, processes, or procedures are compliant and meet all necessary requirements.
• Skill presenting information clearly and logically, both orally and in writing.
• Experience working in a court or other professional legal setting is preferred but not required.

Working Conditions

• This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
• Extended work hours may be required. Must be available by phone outside of business hours for emergencies and unexpected interruptions to court services or schedules.
• Occasional travel to attend meetings at other courts or with governmental or community partners.
• Frequent in-person and phone contact with people from diverse backgrounds.
• Frequent in-person and phone contact with people in high-stress situations.
• Occasional interaction with people who are confused, angry, hostile, or threatening; occasional exposure to hostile litigants, dangerous persons, and high-risk inmates and incidents.
• Long periods of sitting at a computer.
• The following equipment may be used: telephone, OJD-assigned computer with multiple monitors, printer, copy machine, scanner, and fax machine.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Job Type: Full-time

Pay: $7,108.00 - $11,027.00 per month

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person